Global Data Center Partnership Network
Rocket Accelerator has partnered with top global data center operators such as Equinix, Digital Realty, and NTT Communications. Our servers are deployed in Tier 3+ data centers, ensuring 99.99% hardware availability. Each data center is equipped with redundant power, networking, and cooling systems.
Localized Service Teams
Rocket Accelerator’s customer and technical support teams are distributed across multiple time zones, providing multilingual support in Chinese, English, Japanese, and more. Users in different regions receive timely, localized assistance. Our average ticket resolution time is 4 hours, and customer satisfaction remains above 96%.
Compliance and Data Sovereignty
Rocket Accelerator is registered in privacy-friendly jurisdictions, free from Five Eyes/Nine Eyes/Fourteen Eyes oversight. We strictly adhere to international data protection regulations, such as GDPR, ensuring the highest standard of legal protection for user data. Users can exercise their rights to access, modify, and delete their data at any time.
Social Responsibility and a fast, private internet
Rocket Accelerator actively participates in initiatives promoting global a fast, private internet. We provide free acceleration accounts to nonprofit organizations and journalists, supporting free speech and information transparency. Rocket Accelerator also regularly donates to the Electronic Frontier Foundation (EFF) and open-source privacy projects, contributing to building a safer and freer internet.